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How Do I Cancel MY Avast Subscription and Get A Refund?

Avast may not be the best antivirus for everyone - it's a fine product, but you may require an internet security suite with a password manager or parental controls, which Avast does not provide. Luckily, canceling your Avast subscription and receiving a refund is simple - simply enter into your Avast account, go to My Subscriptions and unsubscribe. Or you can get in touch with Avast Customer Service to get a refund.

Avast has a 30-day money-back guarantee, which means that if you cancel your subscription and request a refund within 30 days of signing up, Avast will provide one.

How To Cancel and Request a Refund for an Avast Subscription?

Do you have any complaints about your Avast purchase, or do you have alternative plans for it? That's okay; if it happens within 30 days of the purchase, you ought to be able to get your money back hassle-free.

Below are the simple steps for canceling your Avast subscription and getting a refund:

  • The first step is to visit the Avast official website to find your order.
  • Then enter your Order ID and Password under the Manage your Avast membership option.
  • To proceed, select the Find Order button option.
  • Your Order ID and password can be found in the order confirmation email.
  • If you do not receive this email, select the option Forgot your order ID. Follow the on-screen instructions to connect.
  • Then, select the "Unsubscribe" option next to the applicable subscription on the "Subscriptions" page.
  • Select the option to opt out of future renewals and to let the subscription expire on the date specified.
  • Now, tap the "Confirm" button to continue.
  • Then select the Got it button option.
  • Always keep in mind that the disabling option is controlled independently for each subscription.
  • To seek a refund, open the Avast refund request form and continue to follow the on-screen instructions.

Simple Steps For Requesting A Refund 

You may request a refund for an Avast membership using your Avast Account, which is linked to the email address you gave when you purchased the subscription, or by contacting Avast Support.

Through Avast Account 

  • Sign in to your Avast Account.
  • Click The Order History tile to display your order history.
  • Under the order you want a refund, click Request a refund.
  • Click Continue after selecting Request a Refund.
  • If your order includes multiple subscriptions, check the box next to each subscription you wish to get a refund. Then click the Continue to Refund button.
  • Select the reason for the refund, then click Request a refund.
  • Then, close the window.

Your refund request has been received and processed. The order appears in your Avast Account's Payments screen with the message: Refund in progress.

Through Avast Support

  • To access the Avast refund request form, click the link.
  • Choose your product type and then click Next.
  • After that, select your reason for requesting a refund from the drop-down menu.
  • Contact choices vary depending on current availability, as well as your chosen product and region. Choose your preferred contact option if more than one is available.
  • Follow the on-screen steps to contact Avast Support using the contact method you've chosen.

Your refund request has been received and processed. When handling your request, an Avast Support agent will call you to confirm.  

How to Cancel Your Avast Subscription on a PC / Mac

  1. Log in to your account at id.avast.com.
  2. Navigate to My Subscriptions.
  3. Find the plan you want to cancel and click Unsubscribe.

Avast offers a 30-day money-back guarantee; here's how to get your refund:

  1. Return to your id.avast.com home page and click Order History.
  2. Choose to Request a Refund.
  3. Avast requires you to connect with a support staff to confirm your refund request.
  4. You will need your Avast order ID to verify your purchase and process your refund. You will most likely have to contact a live chat representative who will continually offer you savings on your Avast plan before you can finalize your refund request.
  5. Wait for your refund. It could take a day or may take 7 days. 

How To Cancel Your Avast Subscription on iPhone / iPad

  1. Go to the Settings app on your iPhone or iPad.
  2. Choose your Apple ID.
  3. Select Subscriptions.
  4. Locate Avast, press it, and then choose Cancel Subscription.

This will result in the cancellation of your Avast subscription. While Avast's App Store description does not mention a money-back guarantee, Apple is well-known for its liberal return policy. The following is how to seek a refund from the App Store:

  1. Log in to reportaproblem.apple.com using your Apple ID.
  2. Choose Request a refund and look for Avast.
  3. When Apple asks why you want a refund, simply type, "I'm claiming Avast's 30-day money-back guarantee." If it has been more than 30 days, simply state that you are not satisfied with the product.
  4. If Apple approves your refund request, you will be contacted via email and your refund could be available in 1-48 hours.

How To Cancel Your Avast Subscription on Smartphone / Tablet

  1. Open the Play Store and click the profile symbol in the upper-right corner of your screen.
  2. Then, choose Payments and subscriptions.
  3. Select Subscriptions now.
  4. Tap Avast, then cancel your subscription.
  5. Fill in the text field with your cancellation reason, then tap Cancel subscription again.

To obtain your 30-day refund, go to id.avast.com and request a refund via Avast's web dashboard. 

Similarly, if you have any other antivirus installed in your system like Norton and you want to know "How do I cancel Norton Subscription and get a refund", then it's as simple as Norton Antivirus Cancellation Policy. 

How To Contact Avast Customer Service Through Phone To get a Refund

Follow the given steps to contact Avast Customer Service through Phone:  

  • First, dial the Avast Customer Service toll-free number +1 844 973 3072 to talk with the Avast team.
  • Then, you will listen to a recorded message - Now come to an Avast Premium technical support.
  • If you are here for the first time please press 1.
  • If you are already a premium technical support customer then press 2.
  • For support and billing related to Avast products, press 3.
  • Then, you can press the number according to your needed service.

How To Cancel the Renewal of an Avast Subscription

If you don't like the Avast antivirus then you may cancel the renewal. Here's how to cancel the renewal of an Avast subscription:

  • First, sign in to your Avast account by clicking the link.
  • Then go to the My Subscriptions tile, and click Manage Subscriptions.
  • After that click Manage subscription for the subscription for which you want to cancel the renewal.
  • You can now select unsubscribe or Cancel renewal. 
  • Verify the information, then click Confirm and Finish.
  • Examine the specifics of the canceled subscription for which you are canceling the renewal, then click Close.
  • Hence, your subscription renewal has been terminated. You will be notified of the cancellation by email.

When you cancel a subscription renewal, the status changes to Expiring. You can keep using your paid Avast subscription until the date shown next to Expires. You will either lose access or be converted to the free version after this date.

How To Contact Avast Customer Service to Get a Refund?

Phone Number

Avast provides technical and sales support to both domestic and foreign customers. From Sunday at 6 p.m. until Friday at 8 p.m. EST, customer service is available 24 hours a day. The customer service department is closed between Friday at 8:01 p.m. and Sunday at 5:59 p.m.

  • Technical Customer Service: 1-866-951-7679
  • Sales Customer Service: 1-800-581-1081
  • Avast Headquarters: 00-420-274-005-777
  • Avast Germany: 00-49 (0) 7541-9530490

Email

  • To contact Avast customer service about technical or sales issues, go to the support page and ask a query.
  • Tech Support: http://www.avast.com/en-us/support
  • To file a ticket, go to https://support.avast.com/Tickets/file.

Mailing Address

The main mailing address for Avast customer service (for clients in the United States) is available for non-urgent communication.

  • If you are having problems with your Avast software or have payment issues, you must call Avast customer service.

Official website

On the official website, you can learn more about the free and paid Avast anti-virus software and contact Avast customer support. Contact information can be found on the contact page. There is also a link where you may report a new virus so that Avast can modify the software in the future to accept, recognize, and destroy the viral danger. If you require assistance with your Avast product, go to Avast Support to send a ticket or search the FAQs.

Frequently Asked Questions

How can I cancel my Avast security subscription?

In the top-right corner of the screen, tap your profile image. Then, Select Subscriptions. After that, choose the Avast subscription you want to cancel. Tap Cancel Subscription (or Cancel Free Trial) to cancel your subscription.

How can I stop Avast from taking my money?

Sign in to your Avast account using the URL. Then on the My Subscriptions tile, select Manage Subscriptions. Click Manage subscription for the subscription for which you wish to cancel the renewal.

Is it worth paying for Avast Premium Security?

Avast is well-known for its ability to protect computers from viruses and malware. It provides a complete security solution with free and premium plans. Avast provides a variety of capabilities in addition to standard antivirus protection, such as password protection, data shredder, webcam shield, sandbox, and more.

Is it possible to cancel my Avast subscription?

  • Connect your mobile device tthe o a Wi-Fi network and open the Avast Mobile Security app.
  • Tap the menu symbol in the upper left corner of the screen, then My Account from the drop-down menu that displays.
  • Tap Cancel account and follow the on-screen instructions to finish the canceling process.

Is it necessary for me to give a reason for the cancellation?

A cancellation notice is a formal notice that a person or company issues for canceling something.

No, a reason for the cancellation is not required. It is sufficient to state that you are canceling the order.

They contact the customer only if they need to take any action or do anything with their account.

Will I have access to all of the features till the end of my subscription?

All features are not guaranteed to be available. Some features may not be available until a particular date or number of paying months have passed, depending on the plan.

A paid subscription often grants a customer access to a limited number of features. However, for any reason, a corporation may opt not to grant access to those functions.

It is up to the corporation to decide which services are offered to an individual user, when those features are available, and how many months you must pay before you can use them.

What is the refund procedure for Avast?

The Avast refund procedure is very basic and straightforward. The user would need to go to the Avast refund site, log in using their account details, and use the website's chat option.  

In the security profession, refunds are uncommon. Those who do want one, however, can contact customer care or use the chat option on our website.

Is Avast causing difficulties with Windows 10?

In some situations, Avast Antivirus products may conflict with third-party software installed on your PC, causing Windows to crash, freeze, or display a blue screen error (BSOD). This problem could be due to programs you run manually or services that run in the background when you start Windows.