Norton is one of my favorite antivirus programs, but it does not mean it will work for everyone. You may be looking for a device-specific antivirus or a cloud-based scanning. Fortunately, canceling is as simple as logging into your Norton account, going to Manage My Subscriptions subscriptions, and selecting Unsubscribe. Or you can contact Norton Customer Service to cancel your subscription. Norton also offers a genuine 60-day money-back guarantee, which allows you to instantly request a refund from the Norton Support tab.
How To Cancel Your Norton Subscription
Here's how to cancel Norton Subscription on your Windows, Mac, iPhone, iPad, or Android device.
How to Cancel Your Norton Subscription on Your Windows / Mac
- Go to my.norton.com and sign in to your Norton dashboard with your login.
- From your dashboard, move the cursor over your username in the upper right corner and select Manage My Subscriptions.
- Then, click the Cancel Subscription Renewal icon on the far right.
- Norton may extend a unique deal to encourage you to stay subscribed. Click Cancel Renewal to confirm your cancellation request.
- Select a reason for your cancellation from the dropdown menu, then click Cancel Renewal again.
- You should now see a screen that confirms your subscription has been canceled. Click Close to return to your dashboard.
- To begin your refund request, click the Support button to access Norton's support page.
- Click the chat support at the bottom to contact a Norton customer service representative.
- Request a refund in the talk. They will ask for your account information and process your request (be sure you request your refund within 60 days or you will not be able to do it).
- Then select a different antivirus program like Avast Antivirus.
How to Cancel Your Norton Subscription on Your iPhone / iPad
If you purchased your Norton subscription via the official website, open your Norton dashboard by typing my.norton.com into your iPhone or iPad's Safari browser, then follow the steps above to cancel your subscription.
- Open the Settings app on your iPhone or iPad.
- Click your Apple ID to bring up a new menu.
- After that, select Subscriptions. This will show you all of your active subscriptions purchased through the Apple Store, including Norton.
- Now click on Norton, then select Cancel Subscription.
- Confirm the cancelation.
- To get a refund, use your browser and navigate to reportaproblem.apple.com.
- Then, log in using your Apple ID.
- Click the dropdown menu and choose to Request a refund.
- Click the dropdown menu and choose Request a refund.
- Then choose Norton from the apps list.
- After that, look for the option "Tell us more". Enter that you want to use Norton's 60-day money-back guarantee.
- To complete your request, simply follow the on-screen instructions.
- Now it's time to choose an alternative security software for your iOS device.
How to Cancel Your Norton Subscription on Your Android Phone
If you purchased your Norton membership via the official website, just log into your online dashboard by visiting my.norton.com on your Android browser and following the steps given above to cancel your subscription and receive a refund.
However, if you purchased Norton via the Play Store, the cancellation and refund procedures are different, as given below:
- Open the Play Store on your phone or tablet, then click on the profile image in the upper right corner.
- Choose Payments & subscriptions > Subscriptions.
- Select Norton, then click Cancel Subscription.
- After that, select a reason for cancellation and then press Cancel Subscription again.
- Then, to request a refund, visit play.google.com/store/account.
- Select Order History.
- Find the Norton payment.
- Select Request a refund or Report an issue, then select the one that best options why you're returning Norton.
- Select Request a refund or Report an issue, then select the one that best options why you're returning Norton.
- Make a note that you're asking for a return under Norton's 60-day money-back guarantee. You should receive an email within a day confirming or denying your request.
How to Cancel Norton Antivirus Auto-Renewal
Through Norton Account
To cancel the automatic renewal of your Norton Antivirus subscription, follow these steps.
- Go to the Norton website and sign in with your Norton account details.
- After logging in, select the "My Subscriptions" option. Here is a list of your active subscriptions.
- Then find the subscription for which you want to cancel automatic renewal.
- After that, click the "Cancel Subscription Renewal" option.
- And follow the on-screen instructions to confirm the cancelation.
Contact Norton Customer Service Support
- Go to the Norton Support page and look for Norton Customer Service contact information.
- You can either initiate a live chat with a Norton agent or get the phone number to contact Norton support directly.
- Then, explain that you want to cancel the automatic renewal of your Norton Antivirus subscription and follow their instructions.
Norton antivirus cancellation policy
Although the service providers allow you to withdraw from the plan, you must adhere to the Norton antivirus cancellation policy:
- Following cancellation, all copies of the software must be deleted and uninstalled from the device.
- Annual subscribers will be paid only if the service is stopped within 60 days of purchase, as per the 60-day payback guarantee.
- Each yearly subscription is available for a full refund if requested within 60 days of purchase.
- A monthly subscription is entitled to a full refund if requested within 14 days of purchasing the plan. However, monthly renewals will not be credited.
- If you cancel the Main subscription, all add-on services associated with it will be stopped.
- If the users do not cancel the subscription before the trial time expires, it is automatically renewed.
Now, if you have any questions about the guidelines, please contact Norton Customer Service and cancel your subscription at any time. Visit the website for the most up-to-date information.
How do I contact Norton Customer Service By Phone to cancel a subscription?
If the service users have any problems unsubscribing from the plan or have any questions about the terms and conditions, they can call the phone number to get them answered. The Norton subscription cancellation contact number is 1 (855) 815-2726. The service is all day.
- First, dial the Norton Customer Service toll-free number 1 (855) 815-2726 to talk with the Norton representative
- Then you need to follow the IVR instructions.
- To choose your preferred language Press 1.
- To purchase a subscription Press 2.
- If you have any technical issues then, Press 3.
- If you want to unsubscribe from your current plans Press 4.
- To ask inquiries related to services and plans Press 5.
- If you want to speak with the live representative Press *.
- Hence, a Norton Customer Service representative will assist you.
How To Contact Norton Customer Through Online Chat To Get A Refund
Connect with a chat support agent that can assist you in resolving your issue. Chat support is available 24 hours per day, seven days a week. Simple support with minimal or no wait time. Agents can provide you with remote assistance.
Read More blogs: Avast Subscription and Get A RefundFrequently Asked Questions
Can I cancel my Norton subscription and get a refund?
Subsequent annual renewal payments are also eligible for a full refund if claimed within 60 days after billing. Monthly subscriptions: If you have a monthly membership, you may cancel it and obtain a full refund within 14 days after purchase.
Can I get a refund from Norton Contact?
To cancel your contract and get a refund, please call Norton Customer Service at 0800 331 6004 or chat with the Norton Customer Service representative. Forgot your password? Our community consists of Norton experts and customers. They work together to help you overcome any technical issues you may be experiencing with your products or services.
Why am I getting charged by Norton?
The charge you see on your credit card account comes from Norton's automatic renewal membership. You were enrolled in this when you made a previous online purchase of a Norton product.
Can I block a subscription from charging my credit card?
To cancel a scheduled transaction, submit your request at least three working days before the scheduled charge date. Stopping a recurring charge does not affect any agreements you have with the business. Reaching out to them will help you avoid any penalties or fees they may impose.
How do I stop a subscription from charging my card?
Call the company and inform them that you are withdrawing your permission for the corporation to make automatic withdrawals from your bank account. The Norton customer service should be able to assist you, and there may be an online form you may complete. Then, follow up with a letter or email.